Policies

SATISFACTION GUARANTEE: We want you to be 100% happy with your order and the service we provide. If you are unsatisfied with anything related to your order, please let us know.

ARTWORK CONFIRMATIONS: Please carefully review your art proof, we will produce your goods exactly to these specifications.

OVER/UNDER POLICY: Please allow 2% over/under run on all orders.

RETURNS: Please be advised that we cannot accept returns of custom product.

Can I get free designs? – Yes! Just send us the logo and any information you’d like on the item. Vector art of any logos you want to use for the design is preferred but not required.

CHANGES AND CANCELLATIONS: Please be aware that any changes or cancellations to an order must be made within 24 hours of proof approval.

DISCLAIMER: U of Promo makes no representations or warranties of any kind, expressed or implied, as to the operation of the site or product information. To the full extent permissible by law, U of Promo disclaims all warranties, expressed or implied, regarding merchantability and fitness for a particular use. U of Promo will not be liable for any damages due to misuse of the site including but not limited to direct, indirect, incidental, punitive or consequential damages.

Logos shown on this website are for illustrative purposes only and do not imply endorsement by the authorized owner. By contracting U of Promo to produce goods, you authorize U of Promo to use all artwork, logos, colors, words, and themes listed and depicted and certify that you have the authority to use these logos.

APPLICABLE LAW: This site is created and controlled by U of Promo. We reserve the right to make changes to our site and these disclaimers, policies, or terms and conditions at any time.

Contact


3370 Turfway Road, Suite #100, Erlanger, KY 41018

info@UofPromo.com

859.283.1513 | Fax: 866.731.4980